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Description du poste

Dans le cadre de la préparation du diplôme CFC Horloger de Production, vous rejoindrez notre Centre de Formation à la Vallée de Joux afin d’être formé sur ce métier pendant trois ans

Vous apprendrez à réaliser les différentes opérations destinées à l’assemblage d’une montre haut de gamme :

• assemblage
• réglage
• pose des aiguilles et du cadran
• emboîtage de la montre
• contrôles qualité à différents stades de la production et correction des éventuels défauts

En parallèle, vous étudierez à l’Ecole Technique de la Vallée de Joux et aurez l’opportunité de mettre en pratique vos connaissances grâce à divers stages au sein de notre Manufacture

Profil

• Vous êtes une personne dynamique, sérieuse et motivée, faisant preuve d’une bonne capacité de concentration
• Habileté et minutie sont des caractéristiques qui vous représentent

Personne de contact

Cyril Guilbert

Job description

Profile

Professional requirements

Contact

Job description

Brand Strategy and Management:

• Develop and implement a comprehensive brand strategy in alignment with the global objectives set by Breguet HQ.
• Create both long-term and short-term strategies that ensure sustainable growth in market share, brand visibility, and profitability.
• Drive annual budgeting processes, ensuring that resources are allocated to meet financial targets and deliver effective ROI.
• Conduct continuous P&L analysis to track performance, adjust strategies as necessary, and report key insights to Brand HQ and local stakeholders.
• Lead market research and competitor analysis, positioning the brand optimally against competitors in luxury market.

Sales Development and Channel Management:

• Set ambitious sales objectives, distributing targets across retail boutiques and other channels to optimize performance.
• Analyze daily, weekly, and monthly sales trends to inform sales strategies, identifying areas for improvement and action.
• Provide consistent sales reports to both the HQ and local management, highlighting achievements, challenges, and next steps.

Boutique Network and Operations:

• Oversee the expansion and optimization of Breguet’s retail network in Hong Kong & Macau, including new store openings, boutique renovations, and closures.
• Manage negotiations with key retail partners such as department stores, luxury retailers, and duty-free operators.
• Ensure that all boutiques operate in line with Breguet’s global standards, from customer service to visual merchandising and brand representation.
• Develop initiatives to improve customer experiences at boutique levels, focusing on creating an exclusive and high-end shopping environment.

Marketing, PR, and Communication:

• Lead the execution of annual marketing and PR plans, overseeing both online and offline marketing strategies, including advertising, press releases, and digital marketing initiatives.
• Collaborate with external media partners, ensuring high-quality content creation that reflects the luxury and exclusivity of Breguet.
• Supervise the planning and execution of PR events, VIP experiences, and clienteling activities, enhancing customer loyalty and brand affinity.
• Oversee CRM programs to deepen relationships with top-tier clients, development of gifting programs, bespoke event management, and exclusive brand experiences.

Product and Merchandising Management:

• Collaborate with HQ to determine the optimal product assortment for the Hong Kong & Macau market, focusing on new launches and core products.
• Conduct regular sales analysis and forecasting, ensuring stock levels are optimized across all retail points to meet customer demand.
• Manage the entire product lifecycle, from initial orders to final delivery, ensuring seamless logistics and product availability in Hong Kong & Macau.
• Position Breguet competitively in terms of pricing, ensuring alignment with global pricing strategies while reflecting local market conditions.

Requirements:

• At least 12 years of experience in luxury brand management. Candidates must demonstrate expertise in brand strategy, sales, and marketing, with significant achievements in these areas. Experience in managing high-end luxury brands is essential.
• At least 5 years in a managerial role, with a proven track record of leading teams in dynamic environments, delivering sales and marketing objectives.
• Entrepreneurial mindset, with a focus on accountability and results.
• Demonstrates a deep understanding of the luxury sector, consumer behaviors, and market trends

Job description

Key Responsibilities:

Team Leadership

• Lead, motivate and manage a sales team, ensuring they are trained in product knowledge, customer service, and brand values.
• Conduct regular team meetings and provide performance feedback.
• Define clear targets and responsibilities for each team member.
• Evaluate and support the development of the team through ongoing training in luxury retail, clientele, and selling techniques.
• Anticipate turnover and take the lead in recruitment of new staff.
• Manage team roster, vacations and overtime.

Sales and Business Development

• Ensure excellent client experience in boutique and timely, pertinent follow-up of both prospective clients and existing clients in order to achieve sales targets.
• Propose, execute, and generate ROI on local activation events in line with the Brand Universe.
• Together with Brand Manager, HQ Retail and CRM teams, develop effective strategies to ensure the development of genuine client relationships resulting in increased business opportunities.

Customer Experience

• Deliver a world-class customer service experience by adhering to the highest standards of service.
• Offer bespoke consultations to clients, educating them on the craftsmanship, heritage, and technical features of timepieces.
• Ensure an exceptional and personalized shopping journey for each client, understanding their unique preferences and needs.

Boutique Operations & Administration

• Guarantee the proper maintenance of the boutique: cleanliness, proper visual displays and respect of VM guidelines.
• Ensure compliance with company policies, procedures, and safety standards.
• Make sure that all operating, H&S and security guidelines are understood and respected.
• Assure the security and proper maintenance of stock timepieces.
• Coordinate with suppliers, Logistic Department and HQ teams regarding product deliveries, restocks, and special collections.
• Oversee cash handling, reporting, and administrative tasks, ensuring accuracy in records and operations.

Reporting & Analysis

• Track sales performance, inventory turnover, and customer feedback to assess the boutique's performance.
• Report on KPIs, sales trends, and customer insights to Brand Manager.
• Analyse and adjust strategies based on market conditions.

Brand Representation

• Be the face of the brand, upholding the values, image, and reputation of the Breguet brand at all times.
• Represent the brand in local events, VIP client events, and high-profile promotions.
• Develop relationships with high-net-worth individuals (HNWIs), watch enthusiasts, and collectors to build a loyal client base.

Profile

Experience

• Previous team management experience in luxury retail, preferably within the watchmaking, jewellery, or high-end fashion industries.
• Experience in leading successful team and driving sales in a competitive, high-end environment.
• Strong background in customer relationship management and clientele.

Skills

• Collaborative approach with the ability to foster teamwork and a "can do" attitude.
• Entrepreneurial spirit to develop business and build long-lasting client relationships.
• Excellent communication, interpersonal, and presentation skills.
• Leadership and team management capabilities.
• Deep knowledge of the luxury watchmaking industry, including product features, craftsmanship, and watchmaking history.
• Strong interest in the universes of Fine Watchmaking and Arts de Vivre.
• Ability to foster relationships with VIP clients and build a strong customer base.

Attributes

• Passionate about luxury timepieces and the craftsmanship behind them.
• Proactive, detail-oriented, and results-driven.
• High level of professionalism and discretion when dealing with high-profile clients.
• Intellectual curiosity and a passion for learning.
• Comfortable using Excel, Word, SAP.